Write an apology that sounds like you meant it
A good apology is short, specific and does not make excuses. Write it plainly, then use OnKey to smooth the wording and pick a warmer tone.
Before and after
You wrote
sorry i was late again, traffic was bad, wont happen again
OnKey rewrite
I'm sorry I was late again. Traffic was bad, and I should have left earlier. I'll plan better next time.
Sample text, written by hand to show the idea. Results in the app vary.
What to include
- Name what happened in one line.
- Say what you will do differently.
- Try the Empathetic tone if the first draft sounds stiff.
How to do it with OnKey
Write it your way. Rough is fine. Type it in the app you are already using.
Switch to OnKey and use Change tone. Hold the globe key, pick OnKey, then tap the action on the strip.
Set the tone. Try Empathetic for this one. In the app's reply tools there is also a "Apologize" stance.
Read it, then Insert. Edit anything you like before you send. Undo brings your draft back.